Data harvested through AI voice calls becomes structured, searchable, and actionable inside Mavon’s CRM — enriched, interpreted, and ready to drive automated workflows.
Mavon collects structured information from every AI voice call — names, preferences, needs, intents, dates, decisions, qualification details, and more.
including:
Automatic extraction from voice conversations
Clean, structured fields created instantly
Customer preferences & requests captured
Zero manual data entry
Justin Diaz
12:13pm
Conversation started to manage the customer’s appointment
Confirm Appointment
Reschedule Appointment
Send confirmation Email
Resend Meeting Invitation
Confrimation sent to CRM
Send confirmation Email
AI-Powered Data Interpretation
Beyond collecting data, Mavon interprets it. Tone, sentiment, urgency, intent, qualification, objections, and goals are analyzed to give every profile deep context.
including:
Branching logic and adaptive dialogue
Automated Q&A and data capture
Context-aware responses
Custom Knowledge base build from your documents
Call Summary, Recording & Transcript
Listen to the conversation where John was called to be invited to add 300 points to his status to move to the Silver Tier at our casino
Hi John, it's Jessica from Mavon Casino. Is it a good time?.
John
Yes, Please
Jessica
You’re just a few points away from reaching Diamond status, that means even more...
John
Ohh, that is good news.
Conversation-Driven Profiles
Profiles are continuously enriched by real conversations. Every call, sentiment, preference, and request becomes part of a living customer profile.
including:
Full audio recordings for every call
Post-call transcripts and summaries
Evolving modules based on volume
Outcome: Achieved
Tone of voice: Calm
Sentiment: Happy
Data That Drives Action
Mavon turns captured and interpreted data into triggers for workflows, campaigns, and follow-ups. Every insight becomes fuel for the next action.
including:
Automatic campaign activation
Smart follow-up generation
API Integration
Data Security
Mavon protects what matters most. Your data
Security should not slow you down. Mavon safeguards every call, message, and dataset with enterprise-grade protection built directly into the platform, so your team stays compliant, confident, and fast.
End-to-End Encryption
Every conversation, transcript, and data point is encrypted in transit and at rest. Your information stays protected from the moment it is captured to the moment you use it.
Access Control and Permissions
Give the right visibility to the right people. Mavon offers granular roles, secure sharing, and audit trails that keep your organization aligned and compliant.
Compliance and Governance
Mavon automates the heavy lifting of compliance. From data retention policies to audit logs and regional rules, everything runs in the background reliably and consistently.
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