Core platform capabilities

Text & Email Follow-Up Outreach

Stay connected with customers through fast, personalized, automated messages that drive action across every channel.
Automated Outreach
Text
AI Automated
Messages
Post Call Follow-up
Email
AI Automated
Messages
Name
Text Messages
Emails
Jason
Reminder sent
Male
Lucia
Follow up sent
Female
Jacob
Confirmation sent
Male
Jessica
Order link sent
Female
Lee
Scheduled
Male
Smart Multichannel Messaging
Reach customers instantly through coordinated text and email outreach. Mavon sends the right message at the right time, with automatic personalization.
including:
  • Human-like, confident delivery
  • 30+ languages
  • Automatic language detection
  • 100+ voices and accents
Justin Diaz
12:13pm
Conversation started to manage the customer’s appointment
Send Text Follow-up
Send Email Follow-up
Send confirmation Email
Send confirmation Email
AI-Generated Follow-Up Messages
After every voice call, Mavon creates personalized text and email follow-ups automatically. Each message reflects the exact context of the conversation and details stored in your CRM.
including:
  • Auto-generated SMS & emails from call summaries
  • Personalized content pulled from customer data
  • Follow-ups tailored to goals and outcomes
  • Immediate delivery after each call
Text Message to John
Listen to the conversation where John was called to be invited to add 300 points to his status to move to the Silver Tier at our casino
0:00
0:00
https://cdn.prod.website-files.com/67eb64d061da538d1d11916f/6914c2acf24a92210b7aac80_Mavon-Tier-Advancement.mp3
Jessica
You’re just a few points away from reaching Diamond status, that means even more...
John
Ohh, that is good news.
Reacting based on call interpretation
Messages are not static templates, they’re built dynamically using real call interpretation.

Tone, intent, sentiment, and customer needs shape every text or email sent.
including:
  • Outreach driven by call summaries
  • Adapted content for each user based on interaction
  • Logged messaging history in user profile
Outcome: Achieved
Tone of voice: Calm
Sentiment: Happy
Engagement Analytics & Outcomes
Mavon analyzes every interaction to understand how the call went and what the customer felt. Sentiment, tone, intent, and goal completion are measured automatically.
including:
  • Outcome scoring tied to call goals
  • Engagement history per contact
  • Goal achievement scoring
  • Full visibility across channels
The platform that connects every conversation
Text & Email follow-up
Data Management
Campaign Management
Core platform capabilities
Whether you’re communicating, coordinating, or operating at scale, Mavon keeps every workflow aligned and accurate.

All your conversations, data, and actions stay synced, organized, and ready the moment you need them.
AI Voice Reactivation of Customer Base
AI Voice Customer Support
AI Voice Payment Reminder
AI Voice modules built for your needs
Mavon turns raw conversations and signals into clear, automated workflows.

Explore purpose-built modules that help you accelerate operations, enhance customer experiences, and automate actions across your entire organization.